AudioPen | Privacy Policy

AudioPen: Privacy Policy

When you use www.audiopen.ai (AudioPen), some personal information is collected from you. However, this site has been designed so that the information collected is minimal. 

This privacy policy sets out the details of the information collected, the manner in which it collected, and the purposes for which it is used. It may be revised from time to time, and you will be informed of the same. 

Your continued use of AudioPen signifies your acceptance of the terms of this Privacy Policy.

Information collected
  • When you register, AudioPen only collects from you a valid email address that you control.
  • When you record and create content on AudioPen you do so of your own volition. AudioPen does not require you to submit any personal data nor will it process the personal data that might be contained in your content.
  • AudioPen does not directly collect payment information. AudioPen uses Lemonsqueezy (www.lemonsqueezy.com) and RevenueCat (www.revenuecat.com) to process payments and as a result of this integration the following items of your data may be visible to AudioPen through the tools provided by Lemonsqueezy and RevenueCat - the last 4 digits of your credit card, its expiry date, the card type, the card issuer, your billing address, your billing email address, your name, your country, the amount paid to AudioPen, and the taxes paid on the transaction.
  • For delivering emails, AudioPen uses Loops (www.loops.so). Your email address may be stored within their servers. AudioPen has access to information regarding the delivery and opening activity of those emails through Loops.
  • For processing your audio and summarising its transcripts, AudioPen uses APIs provided by OpenAI and AssemblyAI. As a result, this data is transmitted between AudioPen and OpenAI /AssemblyAI during the process of creation. Your data is not used to train their models. Further information about their privacy policy can be found on the OpenAI and AssemblyAI websites.
  • For creating shareable images from your notes, AudioPen uses APIs provided by Bannerbear. As a result, this data is transmitted between AudioPen and Bannerbear during the process of creation, and is stored on Bannerbear's servers after creation. Information about their privacy policy can be found on the Bannerbear website.
  • AudioPen sets cookies for authentication purposes as well as to enable essential functionalities of the platform. AudioPen sets up a cookie to mark the user’s session ID, a cookie with the session signature to prevent tampering and a cookie to tell the browser who the current user is. For its affiliate program, AudioPen uses LemonSqueezy, and uses a script to track your source of sign up. 
  • For analytics, AudioPen uses Plausible Analytics (a lightweight, privacy-first web analytics tool) that does not use cookies and doesn’t collect any personal data whatsoever.


Use of Information
The personal information collected will only be used to provide you the services that you have subscribed to receive from AudioPen and to continually enhance your experience on AudioPen.


Data Retention, Deletion, and Export
  • All notes created by you and stored on our servers will be retained only for as long as your account remains in existence.
  • The audio from your successfully processed recordings are auto deleted from our servers within 48 hours of their recording taking place.
  • All content created during your use of AudioPen is not visible to other users. However, data stored on our servers is not encrypted, and is retrievable to the operators of AudioPen. AudioPen uses Bubble (Bubble.io) and Xano (www.xano.com) for its databases, and they both encrypt data at rest.
  • If you would like to export the content created by you on AudioPen, you can do so by clicking on the export button on your Account tab. A CSV file with the data will be downloaded to your system.
  • If you would like to delete the data associated with your account, you can do so in the account tab of your account.
  • If you would like to delete your entire account, you can do so at audiopen.ai/delete.
  • If you would like to receive any other data related to your account, please write to hello@audiopen.ai requesting the same. Your request will be completed within 30 days of the confirmation of its receipt, provided the data requested does not infringe on the privacy of other users.

Grievances or Questions
If you have any concerns or questions in relation to this Privacy Policy, you may address them by writing to hello@audiopen.ai